The model introduced by Daniel Goleman
The model introduced by Daniel Goleman
Self-awareness — the ability to read one's emotions and recognize their impact while using gut feelings to guide decisions.
Self-management — involves controlling one's emotions and impulses and adapting to changing circumstances.
Social awareness — the ability to sense, understand, and react to others' emotions while comprehending social networks.
Relationship management — the ability to inspire, influence, and develop others while managing conflict.
Emotional competencies are not innate talents, but rather learned capabilities that must be worked on and developed to achieve outstanding performance.
**Boyatzis, R., Goleman, D., & Rhee, K. (2000). Clustering competence in emotional intelligence: insights from the emotional competence inventory (ECI). In R. Bar-On & J.D.A. Parker (eds.): Handbook of emotional intelligence (pp. 343-362). San Francisco: Jossey-Bass.
Emotional Freedom: Liberate Yourself from Negative Emotions and Transform Your Life
Healing Your Emotional Self: A Powerful Program to Help You Raise Your Self-Esteem, Quiet Your Inner Critic, and Overcome Your Shame
When Am I Going to Be Happy?: How to Break the Emotional Bad Habits That Make You Miserable
